Introduction: Understanding LG TV Warranty and After-Sales Support
When purchasing a new LG television, LG TV Service Center one of the most important factors to consider is the warranty. A warranty represents peace of mind — assurance that your TV is protected against defects, malfunctions, or performance issues during a specific period. LG, as one of the world’s leading electronics brands, provides a robust warranty structure to ensure customer satisfaction and product reliability.
If you ever encounter technical issues, contacting an authorized LG TV ensures your television is repaired by certified professionals using genuine parts. In this article, we will explore LG’s TV warranty coverage, the process of claiming warranty services, and the specialized repair support available across various Indian cities like Thane and Mumbai.
1. What Does LG TV Warranty Cover?
The standard LG TV warranty typically covers manufacturing defects and hardware malfunctions that occur under normal usage conditions. These include problems in components such as display panels, motherboards, remote sensors, and speakers.
Here’s what the warranty generally includes:
- Manufacturing defects – Issues arising due to faulty materials or assembly.
- Internal hardware failure – Malfunctions in components like the main board, display, or power supply unit.
- Panel issues – Dead pixels, image retention, or display flickering within the warranty period.
- Authorized technician repairs – Services carried out by trained professionals from LG or authorized partners.
However, it’s equally important to know what is not covered:
- Physical or accidental damage
- Water or fire damage
- Electrical surges or user negligence
- Unauthorized repairs or tampering
- Cosmetic issues (scratches, dents, etc.)
2. LG TV Warranty Duration
The warranty period varies depending on the type and model of the TV. Below is a general overview:
| TV Type | Warranty Period | Panel Coverage |
|---|---|---|
| LED / LCD TVs | 1 year (comprehensive) | Panel covered under the same warranty |
| OLED TVs | 1 year comprehensive + 1 extra year on panel | Panel coverage extended to 2 years |
| Smart TVs | 1 year standard warranty | Optional extended warranty available |
Pro Tip: Always check your TV’s purchase invoice and warranty card for the exact terms, as LG occasionally offers promotional extensions during festive seasons or online sales.
3. How to Claim LG TV Warranty Services
If your TV shows any issues during the warranty period, you can claim warranty support easily by following these steps:
Step 1: Check Your Warranty Card
Ensure that the warranty card and purchase invoice are intact. These documents act as proof of purchase and warranty eligibility.
Step 2: Contact LG Customer Support
You can call the LG customer care number (1800-315-9999 / 1800-180-9999) or raise a request online via the LG official website.
Step 3: Technician Visit
Once the request is logged, LG assigns a technician from an authorized LG TV Service Center near your location to inspect the product.
Step 4: Verification & Repair
After inspection, if the issue falls within the warranty guidelines, repair or replacement is carried out free of cost using genuine LG parts.
4. Importance of Authorized LG Service Cente
Choosing an authorized service center ensures that your television receives expert care and genuine spare parts. Unauthorized repairs might void your warranty and cause long-term issues.
Authorized centers use brand-certified diagnostic tools, follow LG’s repair standards, and provide post-repair quality checks. This ensures your TV performs as good as new after servicing.
For instance, Dial Service Centre, a trusted repair network, collaborates with authorized technicians to deliver fast, transparent, and warranty-safe repair services for LG products across India.
5. Specialized Repair Services in Different Cities
LG has a widespread service network across India, with specialized centers catering to regional demands. Below are two key locations known for quality after-sales support:
LG TV Service Center in Thane
Thane is one of Maharashtra’s most dynamic urban zones, home to countless households using LG Smart TVs and OLED models. The LG TV Service Center in Thane provides comprehensive repair solutions for all models
Services Offered:
- Display and backlight replacement
- Software upgrades and firmware restoration
- Power board and sound module repairs
- Wi-Fi and HDMI port issues
Customers in Thane can schedule a doorstep service visit for added convenience. The technicians ensure timely diagnosis and offer genuine spare parts to maintain long-term reliability.
LG TV Service Center in Mumbai
The LG TV Service Center in Mumbai caters to one of the largest customer bases in western India. Known for fast turnaround times and expert handling, the center specializes in warranty-based and out-of-warranty repairs alike.
Notable Features:
- Highly trained and certified engineers
- Doorstep pickup and delivery
- Genuine LG spare parts with warranty
- Transparent repair estimates
Whether your Smart TV has a display problem, sound distortion, or app malfunction, the Mumbai service center ensures that every issue is resolved professionally and efficiently.
6. Why Extended Warranty is Worth Considering
Many users extend their warranty to protect their investment for a longer duration. Extended warranty programs cover repairs beyond the manufacturer’s standard one-year coverage, helping you avoid expensive out-of-pocket costs.
Advantages of Extended Warranty:
- Covers additional years after the standard period
- Protects against panel failures and hardware issues
- Ensures continued service by authorized LG technicians
- Saves money on costly replacements
Some LG models also allow customers to purchase extended warranties directly through the company’s website or during purchase from authorized dealers.
7. Common TV Issues Covered Under Warranty
Here are some common problems that typically qualify for free repairs or replacements during the warranty period:
- No picture or sound – Faulty motherboard or power unit
- Lines or patches on screen – Defective panel or internal connection issue
- Remote not responding – Receiver sensor failure
- Software glitches – Firmware malfunction or outdated software version
If you notice any of these problems, contacting a certified LG TV Service Center immediately is the best approach to prevent further damage.
8. What to Do If Warranty Has Expired
Once your warranty period ends, don’t worry — you can still get your LG TV serviced by trusted professionals.
Authorized centers like Dial Service Centre continue to provide high-quality out-of-warranty repairs using genuine LG components. Their expert technicians can fix everything from motherboard issues to screen replacements, ensuring your TV’s performance remains top-notch.
Always avoid local unverified technicians who may use non-genuine parts, as these can damage your TV permanently.
9. Tips to Maintain Your LG TV Warranty
To ensure your LG warranty remains valid, follow these essential tips:
- Keep the original bill and warranty card safe.
- Avoid unauthorized repairs — always choose an official LG service center.
- Use the TV according to manufacturer guidelines.
- Do not tamper with internal parts.
- Register your TV online for easy warranty tracking.
By maintaining proper usage habits and servicing your TV at the right place, you can enjoy uninterrupted performance for years.
Conclusion
Understanding your LG TV warranty is essential to making the most of your purchase. From coverage details to repair procedures, knowing the warranty terms helps you avoid unnecessary expenses and ensures your TV remains in top condition. Whether you’re in Thane, Mumbai, or any other city, authorized service networks provide the best support possible. Always choose professional technicians and genuine parts for long-lasting performance and peace of mind.
FAQs: LG TV Warranty and Service
1. What is the standard warranty period for LG TVs in India?
LG offers a 1-year comprehensive warranty on most TVs, with some OLED models including an extra year on the panel.
2. Can I extend my LG TV warranty?
Yes, LG allows customers to purchase extended warranty packages that offer coverage beyond the standard warranty period.
3. What happens if my TV’s panel fails after one year?
If you purchased an OLED TV, the panel may still be covered under the extended panel warranty. Otherwise, repairs will be chargeable.
4. How can I find the nearest LG TV Service Center?
You can locate your nearest center through LG’s official website or by searching for LG TV Service Center in Thane or LG TV Service Center in Mumbai.
5. Does the warranty cover physical or accidental damage?
No, the warranty only covers manufacturing or functional defects — not accidental or physical damage.
6. Is out-of-warranty service available?
Yes, authorized centers like Dial Service Centre offer paid repairs and genuine spare part replacements for expired warranty cases.
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